TERMS & CONDITIONS
- . INFORMATION ABOUT WESLEYAN UNIT TRUST MANAGERS LIMITED
- This Website is operated by Wesleyan Unit Trust Managers Ltd ("WUTM").
- WUTM is an ISA and Unit Trust manager.
- We are registered in England and Wales under company no 2114859 .
- We are authorised and regulated by the Financial Conduct Authority. Our Financial Services register number is 175798. The Financial Services register can be viewed at https://www.fca.org.uk General information about the regulation of financial services is available either from the Financial Conduct Authority or the Prudential Regulation Authority. The Financial Services Register is a public record of financial services firms, individuals and other bodies, which fall under its regulatory jurisdiction, as defined in the Financial Services & Markets Act 2000 (FSMA).
- Our VAT number is 487282114.
- Our registered office is Colmore Circus, Birmingham, B4 6AR; telephone number: 0330 123 3813.
- Unless we say otherwise, we use the terms "WUTM", "we", "you" and "your" on this Website to refer to Wesleyan Unit Trust Managers limited.
- Unless we say otherwise, we use the terms "User", "you" and "your" on this Website to refer to the user of the Website.
- . WEBSITE TERMS AND CONDITIONS
- These website terms and conditions ("Terms and Conditions") apply to your use of the WUTM customer portal at www.wutm.wesleyan.co.uk ("the Website ").
- Please read these Terms and Conditions carefully and make sure that you understand them before using the Website. By using the Website, the User agrees to be bound by these Terms and Conditions and the Privacy Policy and Cookie Policy applicable to the Website. If you do not agree with these Terms and Conditions, the Privacy Policy and the Cookie Policy in their entirety, you must not use the Website.
- . REGISTRATION
- The Website is available to customers of WUTM who we invite to join the Website ("User").
- In order to use the Website, the User must register their details and accept the terms and conditions of use of the Website.
- Users will need a valid email address to register together with a mobile or land line number and postal address .
- Users must register their details and keep WUTM informed of any changes.
- . USE OF THE WEBSITE
- The Website is only intended for those who access it from within the United Kingdom. For this reason, we cannot guarantee that the Website or the information therein complies with or is appropriate for use in other places.
- The User must only use the Website for lawful purposes and must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.
- The User must not misuse the Website by knowingly introducing viruses trojans, worms, logic bombs or other material which is malicious or technologically harmful.
- To ensure appropriate system and information security, all Users must create passwords that meet the following minimum requirements:.
4.4.1. Password must have a minimum of 10 characters.
4.4.2. Password requires a use of a minimum 1 lower case character, 1 upper case character, 1 numeric character as well as 1 special character.
- Website passwords must not be the same as any personal passwords, such as personal internet email, home computers or online banking.
- Users must not share passwords or allow others to log in with their ID.
- If a User has forgotten or lost their password, or suspect that their password may have been compromised, they should contact our Customer Services team on 03301233813 Monday to Friday 9am-5pm.
- Users are responsible for maintaining the confidentiality of their username and password. All uses of this username and password, whether authorised or not, are the responsibility of the user. Please do not ever disclose your password.
- Users must immediately notify WUTM of any unauthorised use of your username or password. WUTM will not accept any liability for loss, damage or distress caused as a result of misuse of your username and password whether authorised or not.
- We have the right to disable any user identification code or password, whether chosen by the User, or allocated by us, at any time, if in our opinion the User has failed to comply with a of the provisions of these terms of use.
- You must not under any circumstances seek to undermine the security of this Website or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this Website or attempt to decipher, disassemble or modify any of the software, coding or information comprised in this Website.
- You are solely responsible for any information submitted by you to this Website. You are responsible for ensuring that all information supplied by you is accurate, up-to-date and not misleading or likely to mislead or deceive.
- . ACCESS
- Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time for any period.
- . OWNERSHIP OF RIGHTS
- The copyright in the content and material contained on, in, or available through this Website including without limitation all information, data, text, photographs, graphics, or other materials and the selection and arrangement thereof, and all source code, software compilations and other material ("Material") is owned by or licensed to WUTM or its affiliates. All rights are reserved. You do not have any right, interest or title in or to the Material unless otherwise expressly indicated.
- The trademarks, service marks, and logos ("Trade Marks") contained on or in this Website are registered and/or owned by or licensed to WUTM or its affiliates and may not be reproduced without our express written permission.
- You may not reproduce part or all of the contents of this Website in any form unless it is for personal, non-commercial use and you do not remove any intellectual property notices including copyright notices.
- Except as specifically authorised above, you may not copy or otherwise incorporate into or store in any other website, electronic retrieval system, publication or other work any of the Material in any form (whether hard copy, electronic or other).
- You may not frame or link to this Website or any part of it without our express permission.
- Save as expressly stated or as necessary to view, print or download extracts of the Material for personal and non-commercial use, none of the Trade Marks or Material may be copied, edited, varied, reproduced, Published, displayed, distributed, stored, transmitted, commercially exploited or disseminated in any form whatsoever without the prior written consent of WUTM.
- You agree to indemnify and keep indemnified, us, our officers, directors, agents, licensors, successors and assigns against all liabilities, costs, losses, damage and expenses, including without limitation legal fees incurred by us should you breach any of the terms of this section (Intellectual property).
- . TERMS
- All WUTM products and services are subject to the terms and conditions of the applicable agreement governing their use.
- These Terms and Conditions are to be read by you together with any product or services terms provided on the Website. In the event of any conflict, the product or services terms shall prevail over these Terms and Conditions.
- . USE OF INFORMATION ON THIS WEBSITE
- The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. Nothing on our Website should be construed as being personalised financial, investment or professional advice, or shall be deemed to constitute the offer or provision of such advice.You should always obtain advice from a qualified financial adviser before making any investment decision.
- We do our best to ensure that the information on this Website is accurate and helpful at all times. However, we cannot guarantee this.It is your responsibility to check that any such content is accurate, complete and up-to-date. We will not be liable to you (or anyone else) for any loss or damage suffered in connection with the content provided on our website.
- Where we provide calculator tools in certain sections of our Website, we do not accept any liability for the accuracy of the results produced by these tools.You are responsible for verifying the output of any calculator tools which we make available to you.
. COMPLAINTS
- If you would like to comment on or complain about any aspect of our business or services, please contact the complaints team and we will try to resolve the issue for you. If you are still not satisfied, you may be entitled to refer your complaint to the Financial Ombudsman Service.
- In order to contact the Financial Ombudsman Service, you should write to them at Exchange Tower, London E14 9SR, telephone them on 0800 023 4567 or 0300 123 9123, e-mail them at complaint.info@financial-ombudsman.org.uk or visit their website.
- Alternatively you can submit your complaint via the Online Disputes Resolution at www.ec.europa.eu/consumers/odr/ who will forward your complaint onto the Financial Ombudsman Service.
- Complaining to the Ombudsman won't affect your legal rights.
- Please visit the complaints page for more details on our complaints procedure and how to contact us.
. COMPENSATION
- [Wesleyan Assurance Society is covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to claim compensation from the scheme in the unlikely event that we cannot meet our obligations to you. This depends on the type of business we conduct with you and the circumstances of the claim. Further information about the compensation scheme arrangements is available from the FSCS by visiting their website , by email or by writing to the FSCS at PO Box 300, Mitcheldean, GL17 1DY.]
. MONEY LAUNDERING
- Like other financial organisations, we are legally obliged to collect and record information confirming customer identity and to report details of suspicious transactions to the National Crime Agency (NCA).
. DAMAGE TO COMPUTER OR OTHER DEVICE
- WUTM uses reasonable efforts to ensure this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that the use of this Website (including any content on it or any website accessible from it) will not cause damage to the User's computer or other device. It is the User's responsibility to ensure that they have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm their computer or other device. Except where required by applicable law, WUTM shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.
. LINKS TO THIRD PARTY SITES
- This Website may include links to other websites which are not owned, operated, or controlled by WUTM ("Third Party Websites"). WUTM provides you with such links solely for your convenience. The inclusion of such links does not mean or imply that WUTM endorses the Third-Party Websites, their availability or contents or any agreement or understanding you enter into with a third party through a Third-Party Website. WUTM does not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you in respect of these Third-Party Websites. (FSMA).
- The User may not create a link to this Website from another website or document without WUTM's prior written consent.
. LIABILITY
- Use of this Website, Third Party Websites, links to the Third-Party Websites, and any information available via this Website is at your own risk. To the maximum extent permitted by law WUTM disclaims all liability whatsoever, whether arising in contract, tort (including negligence) or otherwise in relation to this Website, use of this Website, Third Party Websites, links to Third Party Websites, and information and Material available via this Website..
- We do our best to ensure that this Website operates properly at all times, but we make no warranties as to the availability of this Website, and (save as otherwise set out in these Terms and Conditions) we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of this Website. We may, at our absolute discretion, suspend, withdraw or restrict the operation of the Website where we consider it necessary. For example (but without limitation), suspension may be necessary for technical reasons, emergencies or regulatory reasons.
- We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy.
- The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind (express or implied) in relation to the Website, including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
- We make no warranty that the Website will meet the User's requirements or will be uninterrupted, timely or error-free, that defects will be correct, or that the Website or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to the User for any loss of content or material uploaded or transmitted through the Website.
- Except to the extent required by applicable law, WUTM will not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.
- Subject to Condition 14.7, WUTM shall under no circumstances be liable to the User whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any act, acts or failures of WUTM or other third party or have any liability for indirect or consequential loss of any kind arising under or in connection with the use of the Website including (without limitation) any:
14.7.1. Loss of profit;
14.7.2. Loss of revenue;
14.7.3. Loss of goodwill;
14.7.4. Loss of anticipated savings(in each case whether direct or indirect);
- Subject to Condition 14.7, WUTM accepts no responsibility for any loss or damage cause by the negligence of WUTM, its employees or, agents out of or in connection with Website except where caused by the wilful neglect of WUTM, its employees or agents.
- Nothing in these Terms and Conditions excludes or limits WUTM's liability for:
14.9.1. Death or personal injury resulting from the negligence of WUTM, its employees or agents;
14.9.2. Fraud or fraudulent misrepresentation; or
14.9.3. Any matter in respect of which it would be unlawful for WUTM to exclude or restrict liability.
- Where you deal as a consumer, nothing in the above exclusions affects your statutory rights.
- Nothing in these Terms and Conditions shall exclude or restrict our duties and liabilities to you under applicable law including, without limitation, the Financial Services and Markets Act 2000 and the rules of the Financial Conduct Authority for the conduct of business and the Prudential Regulation Authority for the responsibility of the prudential regulation.
. TERMINATION
- WUTM reserves the right to amend, suspend or withdraw the Website in whole or in part at any time without prior notice or compensation and the User will not be entitled to any compensation or damages from WUTM, its agents or any third party.
- WUTM may terminate the User's access to the Website and cancel by notifying the User in writing if WUTM reasonably believes that the User:
15.2.1. has acted in a way that harms WUTM, any WUTM group company, any of its employees or agents;
15.2.2. has breached any of these Terms Conditions;
15.2.3. has engaged in any illegal or fraudulent activities;
15.2.4. has engaged in any behaviour that involves theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information.
- WUTM may terminate the User's access to the Website immediately without notice in the event that the User ceases to hold any products with WUTM .
. PERSONAL INFORMATION
- By registering for the Website, the User agrees to receive email updates from WUTM about the Website. The User will not be able to opt out of receiving email updates unless the User terminates its registration for the Website .
- By registering for the Website, the User consents to:
16.2.1. WUTM processing their personal data; and
16.2.2. WUTM sharing this personal data in accordance with its Privacy Policy with its third-party suppliers who administer the Website.
. PRIVACY POLICY
- If you provide information to Wesleyan on or through the Site, Wesleyan will use it in accordance with the terms of its Privacy Policy . That Privacy Policy forms part of these Terms and Conditions and by using the Site you acknowledge and agree that you accept the terms of that Privacy Policy.
. GENERAL
- These terms and conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales, and the English courts shall have exclusive jurisdiction over any proceedings in connection with these Terms and Conditions and the Website.
- These Terms and Conditions (as amended from time to time) constitute the entire agreement between you and WUTM concerning your use of this Website and supersede any previous arrangement, agreement, undertaking or proposal, written or oral between you and WUTM in relation to such matters.
- Wesleyan reserves the right to update these Terms and Conditions from time to time. If it does so, the updated version will be effective as soon as it is uploaded on to this Website and your continued use of this Site will constitute your acceptance of such updated Terms and Conditions. No other variation to these Terms and Conditions shall be effective unless in writing and signed by an authorised representative on behalf of WUTM. You should check the Terms and Conditions periodically to ensure that you are aware of and complying with the current version.
- If any provision(s) of these Terms and Conditions is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.
- WUTM's failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by WUTM in writing.
- Unless otherwise expressly stated, nothing in the Terms and Conditions shall create any rights or any other benefits whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise in favour of any person other than you and Wesleyan.